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Shop owners

Digital loyalty card: replacing paper, with no app

The cardboard stamp card has proved itself, but it gets lost, forgotten at the bottom of a bag and tells you nothing about your customers. A digital loyalty card keeps the same principle, on the customer's phone, without asking them to install anything.

How customers sign up

They scan the QR code displayed in store or hold their phone near an NFC card. A page in your colours opens: they leave their details, confirm their email address, and their card is ready. They can add it to their phone's home screen, like an app, without going through a store.

Stamps, points or cashback

Three formulas to choose from: the classic stamp card (for example 10 stamps for a free item), a points system, or a cashback balance that gives the customer back a percentage of their purchases in euros. At each visit, the customer taps their phone on the NFC card of the person serving them, or that person scans the QR code on their card: they are credited at once. You can also credit them from your merchant space.

What you gain over paper

  • No more lost or forgotten cards: the card lives on the phone.
  • You know who your loyal customers are: number of members, visit frequency, best customers.
  • You bring back those drifting away: automatic reminders for inactive customers, a nudge when they are close to their reward.
  • Referrals reward customers who bring others.
  • Birthday rewards, Bronze, Silver and Gold tiers, one-off campaigns: simple levers, set from your space.

What about your customers' data?

Customers give their consent when they sign up. You can export your list at any time. Data is hosted in the European Union, and data from customers inactive for three years is deleted automatically.

Which businesses is it for?

Cafés, bakeries, restaurants, hair salons, beauty institutes, shops: any business where customers come back regularly.

The ORA loyalty program

QR code generated automatically, NFC card available, sign-up in one gesture.

Discover the program

Frequently asked questions

Do my customers need to download an app?

No. The card opens in the browser and can be added to the phone's home screen.

How does a customer find their card again?

They sign back in with their email address: they receive a one-time code, with no password to remember.

Can I get my customer list?

Yes, you can export it at any time from your merchant space (CSV file).

How much does it cost?

Contact us for merchant access: we will present the offer that suits your business.